Rude Hospital Nurses

[jmpick]

Bill you need to apologize. You leave your problems at home. If the nurse lost a patient it still does not give her the right to speak in such a way that is degrading. The nurse needs to respect all of her patients without being patrial to others. I have been yelled at by nurses before and sarcasim does not belong in the patients room.

Jerome

 

[briarrose]

[deleted because I don't have time for harassing private messages]

 

[CFSurvivorGabrielle]

I have had to deal with rude nurses a lot (I've got some funny stories about it now because when I wasn't feeling well I would let the nurse know right away that her attitude was not welcome around me and to check it at the door). You need to know up front what you are expected to know and what your legal rights are (I say this because I had one nurse try and bully me into kicking my parents out to put in a new IV and I was to scared to go through it by myself because I'm scared of needles and at that point it would take 6 tries or so on average). You do not have to put up with anyone else emotional baggage while you are dealing with what sounds like several stressful situations. I would recommend having all dietary needs for your son written down on a note in your wallet or purse so that when you are stressed and running on little sleep you wont have to try and remember off the top of your head.

 

[clarereal]

<strong>Unfortunately, it may be they are attempting to have you transition to the adult/adolescent clinic. Our CF clinic did that because the adult clinic at a diff hospital in our area wasn't getting enough patients and the cf foundation threatened to take away their (the childrens)authorized cf clinic status if more of the older patients didn't transition to the other. So they began being rude and not calling back, etc until my son finally switched. Also, there is a glaring difference between the level of care in the children's cf clinics and the adolescent adult clinics...The adult clinics are deficient in innumerable ways,, But maybe you just got some sub-par nurses. Indeed, it was rude and inconsiderate. But, it is not at all unusual for the nurses at the adult cf clinic hospital to take 45 min to an hour to change out an IV...Good luck. It just proves the rule that cf patients must be their own advocates.. Prayers, CK</strong>

 

[clarereal]

Bill is out of line and sounds like he has his own ax to grind with the world in general...Talking to the charge nurse is a great idea. After my son did that the time before last, things improved considerably. I was chided by a member of a forum once and have never forgotten it. Don't we all have enough to deal with without our own people making us feel uncomfortable and inadequate? It';s one thing to state something that is a reality for you personally but the fact is our children are our world and OUR PERSONAL UNIVERSE DOES REVOLVE AROUND THEM. AS it should. If we are not their advocates who will defend them from the world?

 

[clarereal]

Bill is out of line and sounds like he has his own ax to grind with the world in general...Talking to the charge nurse is a great idea. After my son did that the time before last, things improved considerably. I was chided by a member of a forum once and have never forgotten it. Don't we all have enough to deal with without our own people making us feel uncomfortable and inadequate? It';s one thing to state something that is a reality for you personally but the fact is our children are our world and OUR PERSONAL UNIVERSE DOES REVOLVE AROUND THEM. AS it should. If we are not their advocates who will defend them from the world?

 

[hmw]

It had occurred to me when your son was asked about breakfast he'd either 1/ not seen the menu for the next day to know what he wanted to order and hadn't yet thought about it or 2/ given part of why he was in was due to the diabetes being so uncontrolled, perhaps you thought some some medical input was in order before he ordered any food. Not to mention spur of the moment questions when we are EXHAUSTED can sometimes make us blank out just a little!

I'm sorry that things got so out of hand, and hope that with better nursing he's getting closer attention and is stabilizing now.

Bill, this parent posted looking for simple support while inpatient w/ her son- a situation nearly all of us here can relate to, you included. It was very unkind to reply the way you did to her. We all face so much dealing with this disease. We don't need to add to each others' burdens.

 

[mackenziesmom]

As for the rude nurse...report her, report her, report her. She is there to do her job and not judge you. The remark, "I can see why you can't manage him at home" would have sent me right out the door and looking for the charge nurse.
As for Bill's opinion, ignore it. Even if a person is dealing with personal issues (and really who of us does not have a problem or two were dealing with) he/she has no right to take it out on a vulnerable person he/she is paid to help.

 

[LittleLab4CF]

I would have been more diplomatic but Printer's got it. At 62 my CF specialist, though kind and compassionate, never expresses concern. I can't really blame him, I am the pique of health compared to his other patients. Last week when I saw him, I was in the final stages of pleural effusion and my first hemoptysis episodes. I am somewhat philosophical about his unintentional slight. If I had walked inwith a pneumothorax, he undoubtedly would be considerably animated in treating me for trauma.

But this is your son and assuming he wasn't getting the service he should. Beautiful soul gave you the corrective action by contacting the hospital admin and requesting a patient advocate. When I, or more likely my wife requests a patient advocate, heads roll and out comes the red carpet. Hospital employees get hurt when we get out the big guns so exhaust your efforts at the nursing station, supervising floor nurse before getting the advocate involved. Printer is correct in that you have no idea of what is happening or just got cleaned up prior to your arrival. But again they are professionals and should be able to carry on with their duties which includes your son.

I would chalk your perceived bad service to an anomoly. He is 15 and shouldn't need balloons to eswage his terror at being 3 and sick.

 

[beautifulsoul]

The original poster has asked for SUPPORT....This is not a pick sides topic. Please stay on topic and post replies only to the original poster.

Considering Bill's words and opinion's he was clearly standing by the nurse.

If you feel like your opinion is completely opposite then, explain why in a NICE manner or don't post at all.

 

[LittleLab4CF]

Amber, thank you for reminding all of us why we are here. It is often the case when a post(er) receives a personal reply in a post, that things go off the rails. Personal Messages should be civil discourse, but regardless if what is being said, if it doesn't serve to advance the topic of the opening post, please PM if you have to. I have no use for personal attacks, I feel sick and this is not why I am here.

 

[JENNYC]

Murgie- I would be more than furious! That comment was rude and meant to cut you to the quick. Anyone who disrespects you or your child on purpose is horrible for lack of better words. Anyone who is disrespectful on purpose should be reported anywhere! I really hope Sam feels better soon! And please keep coming to these forums, it really is a very great resource. And I am so deeply sorry for the rudeness and disrespect that you received here. Please keep us updated on Sam. Lots of Prayers sent your way!!

 

[JennifersHope]

I am a Registered Nurse, currently on disability but I have had horrible horrible days at work. Not being able to breathe, infusing IVs that made me sick.. Trying to talk to my patients while gasping for air.. NEVER EVER is it okay to be rude or disrespectful to a patient ever! I am sorry that happen. Always show gratitude for jobs well done and Never take crap..go over her head, report her.

Much love

 

[hmw]

<div class="FTQUOTE"><begin quote><i>Originally posted by: <b>beautifulsoul</b></i>

The original poster has asked for SUPPORT....This is not a pick sides topic. Please stay on topic and post replies only to the original poster.

Considering Bill's words and opinion's he was clearly standing by the nurse.

If you feel like your opinion is completely opposite then, explain why in a NICE manner or don't post at all.</end quote>
Bill did not simply stand by the nurse. He was demeaning and insulting to the originator of this thread. Bill's manner of posting tends to be very to the point and for the most part that is ok-most forum members here can handle that. But it CAN cross a line if it becomes personally insulting or condescending (in other words, his opinion was not at all "nice", as you put it) and when that happens others have a right to call him out on it in their support of someone. People have certainly not been any more blunt than he has been.

The words in my post directed to Bill were to remind him of 1/ what the original poster came here for (to ask for support and help dealing with her current situation) and 2/ to try to tactfully remind him of the way we agree to treat each other on these forums when we signed on here.

 

[momofmia]

I am a RN and there is no excuse for the behavior of your sons Nurse. Her lack of compassion and patience should be reported to her supervisor. I would never treat one of my patients as you were treated. I'm so sorry.

 

[ryry11]

Nurses make or break hospitalizations. I'm 19 and hospitalizations are incredibly stressful on me. They always interfere with school or summer, and having nurses that obviously think you aren't sick enough or shouldn't be on a children's floor or who are too busy gossiping or who are just plain rude can just be the tipping point of me coping as compared to me losing my mind. I had a nursing student who was perfectly nice, she just had no dang CLUE what she was doing and it was so stressful to me. I think that the nurse you talked about was completely out of line. Your son's care is important no matter his age and you have the right to request a new nurse if you aren't comfortable with the care or bedisde manner you are receiving. You don't need the added stress.

 

[Shelly43]

I'm sorry to hear your son is so ill and hope you contiue to come here, God knows nobody else understands like another CF parent what you are going through......I would complain.. I would tell your doctor, the head of staff, The shift supervisor, I would make sure she left her issues at home. The nurses' argue over who gets my son in thier part of the hospital, because he is always so happy....

I try to do as much prep work as I can at any new hospital... and had completely stopped using home nursing care when we got bad nurses from there.. I learn to do it myself rather then put up with nurses who had too much to do to come when the sterile feild was falling off and just tape it where their favorite words........ like if it's just dangling there tape is going to keep it sterile? Funny thing after I took over? he never got another infetion at his pic line site ever again? hmmm Wonder why?

 

[AUG19DW]

Some nurses or dr.'s have no place in this field. If they dont have compassion they need to find another job. My son dealt with Pancreatitis since he was 12 and also CF and let me tell you we have dealt with some very rude nurses and dr.'s. When it comes to Pancreatitis it is different than CF or diabetes. It is harder. One nurse told me that she had pancreatitis and it is just as painful as having a baby!! And I have watched my son in pain for years and cried myself to sleep just watching him in agony. It is horrible. Especially when you are in a hospital and they call him a addict and say he just needs a fix is the reason he is there or doesnt believe he is in pain. OMG I think and I just let them have it. I used to be patient and nice and think they are just having a bad day and let it slide. Well after probably 75 to 100 times in the e.r. or hospital stays you finally start fighting back and just ask them if they have a problem with you and is it a inconvenience to be polite and do their job if it is then I tell them look at my son dont you think this is a inconvenience to him and how would they like to be laying their in pain like that crying and having someone doubt you. I just tell them to put theirselves in our shoes. We have 2 children with CF and or pancreatitis and it doesnt get any better. And can they imagine their life like this? One dr. was moved to another hospital because of me. I swear if I heard one more time that my son was a drug addict I think I would have rung someones neck!! I let that particular dr. have it in the hall in front of the nurses so there was witness' and told her to never discuss that crap in front of my son again. He was allready in hell and didnt need her 2 cents worth in it. If she had anything to say then say it to me away from him. So I think maybe the nurses might have told their boss' because I never reported her. Lol!! Oh and not to mention I had plenty of dr.'s ask me so what have they found out causes this or what are they going to do about it. I was like my god it is CF that caused it and every dr. withing a 300 mile radius has given up on him so what did they want me to do. I had taken him to 5 diff. GI's and they all gave up on him and told me to just deal with Pain Management cause they tried stents and Celiac Plexus Blocks and everything else and nothing helped. Until I went to Minnesota to see Dr. Sutherland and he gave my son his life back with a Total Pancreatectomy/Islet Cell Transplant!! So at 19 he was finally pain free and only dealing with the CF part of it which has made his life alot easier. I will say this CF is a terrible disease I have 2 with it but Pancreatitis is a whole other ball game and very very painful and when people are in pain they say alot of things they dont mean and you need to have some compassion for them even in this forum. So if you have a problem with the nurse tell her but in front of a witness so they can hear your side and hers. Because you never know what someone else is dealing with either.

 

[JennyCoulon]

I would be furious and I would have probably been rude right back to her. I understand that nurses see all kinds of things and deal with all kinds of patients but each case is different so you have to leave it at the door of each patient. I am not one to be rude but most of these nurses do not have a child with CF or anything special so they do not know how we feel. I have no patients for this and wouldhave requested a different nurse and asked that she not be assigned to us again. Knowing myself I would have probably asked to speak to the head charge nurse and her manager. Do not let anyone treat you and your son this way. You demand respect as it is already difficult being away from home doing the "tune up" you don't need to worry about a snotty nurse and her rude comments. Hope things get better.

 

[Printer]

I want to meet the Mother with a child in the hospital who is willing to sit and wait 40 minutes for a nurse to show up to do whatever so her son can eat. Everyone I know would be pressing the call button in the first 5 minutes. If that didn't work they would go in the hall to find a nurse. Then, if necessary go to the Nurses Station.

Murgie, tells us in her first post, that she waited 40 minutes. I find this to be highly incredible. In fact I find her entire post to be highly incredible.

I suggested that she cut the nurse some slack and I reminded her that the Hospital doesn't revolve around her. To the people who consider that bullying, I would suggest that you buy a dictionary.

To those who think that I should be supporting Murgie, I would say, I will determine who I will and will not support. In this case I chose to support the nurse who is being attacked. The same Nurse who CAN NOT tell her side of the story. I will chose who I will and will not believe. Here I have made that choice. The Code of Conduct states, "Don't believe everything that you read" I am following that dictate.

If you chose to believe Murge, on face value, God Bless You.

Bill