I never go into the chat, or any chatroom for that matter.
This is the exact reason why.
With all due respect to those involved, why do you think that a CF chatroom is/should be any different from a regular chatroom you'd find anywhere else on the internet? ALL chatrooms have people who come on with bad attitudes and fling insults at the first person available, whether they are truly there to cause trouble or just "had a bad day". The simiple solution would be to say, if you're in a bad mood, don't get online, but that's never going to happen.
All I'm saying is that you can't police everyone, and just like in the real world, there are people online that purposly are a pain in the @$$ just because they can be. Telling everyone to grow up and act mature isn't going to help. CFers are human, too, just like everyone else. Just because the malicious ones may have the disease doesn't mean they are any more mature than Joe Blow off the street (unfortunately).
I would say the only solution that is really going to help is for people to grow a thicker skin and take anything said online with a grain of salt. Don't let your feelings get hurt because someone who's never met you and is living maybe halfway around the world stubbed their toe that day and wants to take it out on God and country. Let them be pissy, it should not effect you so deeply. I think sometimes people on this forum can get way too offended way too easily...
But maybe that's just me...in which case, good luck, everyone.
As far as the "identity theft" goes...I'd say that's a pretty major glitch.