I also had the "invalid credentials" message recently. I had always used the log on name "arabeth". I used that here as well as all my online games and stuff. I have always used the exact same password so I have no doubt as to what my password was but I couldn't log on. I had to create a new user name. This was about 3 weeks ago. There are obviously some issues going on but it does seem strange that she got the message about her father. That seems pretty deliberate but I don't know who would have access to ban her and put that message there. Really strange. I hope it gets straightened out. I also really hope it doesn't cause her not to come back. She obviously has a lot of support here and we all admire her.