Calling all computer know it alls.
Got my HP Pavillion ZD8000 laptop in Feb 2005. Had NOTHING but problems with it since. Last straw right before christmas, it shuts down adn won't reboot. I'll try to turn it on, it does this urrrrr, urrrr, urrrr, click thing, like it's trying to boot up but it won't. And the power light will stay on while it's doing all this, and the other buttons (that are only on when the computer is on) will flicker on with it, but then kick back over (hope this makes sense). And it wouldn't turn off while it was in this mode. I had to wait for the darn battery to die.
So I sent it back to HP (under extended warranty) and it said they replaced and repaired the hard drive. I got it back 3 days ago, (on Friday). Used it online this weekend a few times WITH a security program as always.
Used it yesterday morning for about 1 hour. Went to go back and use it in the afternoon and the screen was black. Moved the mouse around for a few minutes, still black screen. Turned it off, did the same rebooting problem as before, urrrrr, urrrr, urrrr, urrr, click, urrrr, urr.... you get the idea. After about 10 attempts, it DID finally turn back on, but then it just went back to a black screen again. On and everything with the fans going (you can tell by the sound if it's on or off) but the screen was just black. Twice it flickered, like when you have some interruption in your TV and it goes waco (reminded me of static, but visual instead of auditory) for about 2 seconds about 15 minutes apart, and then black again...
WTF???????????? I called HP, they are sending me a repair box to send it in AGAIN. But this time, I'm thinking about nicely demanding a NEW computer. They have documented "problem" phone calls from me over the past year, a repair done a few days ago.... I think I need and DESERVE a new one. What do you guys think? Those of you who know computers, if they REPLACED the hard drive, why would the same problem be reproduceable???? Just looking for some answers (because HP was useless) and to know if I would be unreasonable in asking for a new one this time aroudn.
and what can I use in the future to back up all my computer stuff, it's a lot. I LOST it all this time, although some things I had saved to disk or other computer, but I lost a lot of the stuff that I had put together for this site. I'm so frustrated!!!
Thanks
Got my HP Pavillion ZD8000 laptop in Feb 2005. Had NOTHING but problems with it since. Last straw right before christmas, it shuts down adn won't reboot. I'll try to turn it on, it does this urrrrr, urrrr, urrrr, click thing, like it's trying to boot up but it won't. And the power light will stay on while it's doing all this, and the other buttons (that are only on when the computer is on) will flicker on with it, but then kick back over (hope this makes sense). And it wouldn't turn off while it was in this mode. I had to wait for the darn battery to die.
So I sent it back to HP (under extended warranty) and it said they replaced and repaired the hard drive. I got it back 3 days ago, (on Friday). Used it online this weekend a few times WITH a security program as always.
Used it yesterday morning for about 1 hour. Went to go back and use it in the afternoon and the screen was black. Moved the mouse around for a few minutes, still black screen. Turned it off, did the same rebooting problem as before, urrrrr, urrrr, urrrr, urrr, click, urrrr, urr.... you get the idea. After about 10 attempts, it DID finally turn back on, but then it just went back to a black screen again. On and everything with the fans going (you can tell by the sound if it's on or off) but the screen was just black. Twice it flickered, like when you have some interruption in your TV and it goes waco (reminded me of static, but visual instead of auditory) for about 2 seconds about 15 minutes apart, and then black again...
WTF???????????? I called HP, they are sending me a repair box to send it in AGAIN. But this time, I'm thinking about nicely demanding a NEW computer. They have documented "problem" phone calls from me over the past year, a repair done a few days ago.... I think I need and DESERVE a new one. What do you guys think? Those of you who know computers, if they REPLACED the hard drive, why would the same problem be reproduceable???? Just looking for some answers (because HP was useless) and to know if I would be unreasonable in asking for a new one this time aroudn.
and what can I use in the future to back up all my computer stuff, it's a lot. I LOST it all this time, although some things I had saved to disk or other computer, but I lost a lot of the stuff that I had put together for this site. I'm so frustrated!!!
Thanks