Just I'm shocked because I do love Fords! But I must admit I came there screaming as I grew up on the "fix or repair delay" diet. But as the commercial says "have you driven a Ford lately?" Seriously, I had Hondas for years, safe, reliable, blah blah blah, but ohhhh so Maytag-esq. When shopping for a new car I tried so many and was about to get a Lexus and then feel in love with the MKZ....well until some idiot ran a red light with me in between him and the red light and pushed me through the intersection and totaled the new car. But I should say I love it because over than being shook up, the design "crumpled" all the energy away from me into the car (he was going fast and hadn't even breaked.) After that I have a phobia of sedans, but also hate big cars for small gals blind spots, but the FLEX, omg, not a blind spot ANYWHERE and oh does it handle well. Plus it has an electric plug in the back which is awesome for early AM CF appointments. Plus 3rd row flips down for all the "projects" DH has. And while using on way to CF appointment in a bad snow storm, the amazing technology came through--the wheels correct you when you start to slide so you come out of slide without doing anything. Anyway, there's my 3 cents!