Hi Marla,
Zoe has the Incourage also. We love it! She started out with the size 20, now is in the size 22. The hoses clamp on, so they don't pop off all the time like the Hillrom does. Any issues I've had, they take care of immediately. They filed with my insurance company, did all the work for me, said if there was any problems with insurance, they would do all of the appealing, I wouldn't have to deal with any of it. There was never any issues, my insurance company paid 100% of it. If you watch Zoe's video at her web site: www.zoeforlife.blogspot.com towards the end there is a live video clip of her doing her vest. The man that helped us there was Josh, he was wonderful, he actually has CF. But I think Amy told me he had to leave from working.
Merry Christmas to you and your family!!!
Love,