Your state may not allow your SON to get an individual policy because he is under 18. But CF is NOT an exclusion at this time. If I were you, I would call the company and speak to a supervisor, doesn't sund like they know what they are talking about!
Karenmichelle, in my last 3+ years of research combined is the ONLY company that still covers CF, and believe me, my research has been extensive!!!! Afterall, it is part of what my nonprofit does <img src="i/expressions/face-icon-small-smile.gif" border="0">. Honestly I recommend you get him on it ASAP!!!
Honestly, you are going to find complaints about any ins. company out there. Google aflac, they are very reputable but also have a lot of complaints.
I've had to "fight" a few claims to get them paid with Combined, but it's been MORE than worth it!!!